Last updated: April 2026
Effective Date: April 2026 Last Updated: April 2026
These Terms of Service ("Agreement") constitute a legally binding contract between MyJobPocket / MyFieldBooks, operating under the trade names MyJobPocket (myjobpocket.com) and MyFieldBooks (myfieldbooks.com) (collectively, "Company," "we," "us," or "our"), and you, the individual or business entity registering for or using our platform ("Customer," "User," or "you").
By creating an account, accessing the platform, or using any feature of the Service, you agree to be bound by this Agreement in full. If you do not agree, do not create an account or use the Service.
"Service" means the field service management software platform operated by the Company, accessible at app.myjobpocket.com, and all related mobile applications, APIs, and features made available under the MyJobPocket and MyFieldBooks brands.
"Platform" means the software application, underlying infrastructure, website, and all content and tools provided by the Company as part of the Service.
"Customer" means the individual or business entity that registers for a subscription account on the Platform.
"Authorized Users" means the Customer and any team members, employees, subcontractors, or other individuals the Customer grants access to their account.
"Subscription Plan" means the tier of service purchased by the Customer, as described in Section 4.
"Customer Data" means all data, content, and information submitted, uploaded, or generated by the Customer or Authorized Users through the Service, including client records, job details, invoices, estimates, and communications.
"Confidential Information" means any non-public information disclosed by either party that is marked confidential or that a reasonable person would understand to be confidential given the nature of the disclosure.
"Founding Member" means a Customer who subscribed to a paid plan during the Beta Period as defined in Section 8.
Subject to the terms of this Agreement and timely payment of applicable fees, the Company grants you a limited, non-exclusive, non-sublicensable, non-transferable, revocable right to access and use the Service during your active subscription term solely for your internal business operations.
The Service enables field service business operators — including solo contractors, small crews, subcontractors, and general contractors — to manage jobs, clients, estimates, invoices, payments, scheduling, communications, and related business operations. Features available to you depend on your Subscription Plan.
You may not:
The Company will use commercially reasonable efforts to make the Service available. The Company does not guarantee uninterrupted, error-free operation of the Service. Scheduled maintenance, third-party outages (including hosting, database, payment, and communication providers), and circumstances outside the Company's control may affect availability.
The Company reserves the right to modify, add, or remove features of the Service at any time. The Company will provide reasonable notice of material changes that remove core functionality. Continued use of the Service following such changes constitutes acceptance.
You must be at least 18 years of age and legally authorized to enter into a binding contract in your jurisdiction. By creating an account, you represent that you meet this requirement.
By registering, you represent that you are legally authorized to conduct business in the United States and that all business information you provide — including business name, EIN, state of registration, license numbers, and business address — is accurate and current. This requirement is acknowledged via the compliance checkbox during signup.
You agree to provide accurate, complete, and current information during registration and to keep your account information up to date. The Company may suspend or terminate accounts found to contain materially false or misleading information.
You are responsible for maintaining the confidentiality of your login credentials. You are solely responsible for all activity that occurs under your account, whether authorized by you or not. You agree to notify the Company immediately of any unauthorized access or suspected security breach at blackroadz.dev@gmail.com.
You are responsible for all actions taken by Authorized Users on your account. You must ensure Authorized Users comply with this Agreement. You agree to promptly remove access for any Authorized User who is no longer authorized.
Certain Subscription Plans require additional verified information at signup:
The Company offers the following Subscription Plans. Prices are in United States Dollars (USD) and are subject to change with notice as described in Section 4.4.
MyJobPocket
MyFieldBooks
Feature availability per plan is described on the applicable pricing page and within the Service. The Company reserves the right to adjust which features are included in each plan with reasonable prior notice.
All publicly available Subscription Plans are billed on a monthly recurring basis. There are no annual billing options on public plans.
All Subscription Plans automatically renew at the end of each monthly billing period at the then-current rate unless you cancel before the renewal date. It is your responsibility to cancel prior to renewal if you do not wish to continue.
The Company may adjust subscription pricing at any time. For existing subscribers, price changes take effect at the next renewal following at least thirty (30) days' written notice to the email address on file. Your continued subscription after the effective date of a price change constitutes acceptance of the new price.
New accounts on all publicly available Subscription Plans (Solo, Solo Team, Plus, GC Pro) receive a fourteen (14) day free trial beginning on the date of account creation.
No payment method is required to begin a free trial. If you choose to continue after the trial period, you will be prompted to provide a valid payment method before your trial expires. Failure to provide a payment method before expiration will result in suspension of your account.
Free trials are intended for new customers only. The Company reserves the right to deny a trial or terminate trial access to any account it reasonably believes is attempting to circumvent the one-trial limit, including through the creation of duplicate accounts.
During the trial period, you have access to all features of your selected plan. The Company may impose reasonable usage limits on trial accounts at its discretion.
All payments are processed through Stripe, Inc. By providing a payment method, you authorize the Company — through Stripe — to charge your payment method for all applicable fees. The Company does not store your full payment card information; all billing data is handled by Stripe in accordance with PCI-DSS standards.
If a payment fails, the Company will attempt to collect payment using the payment method on file. Your account may be downgraded or suspended if payment is not received within a reasonable time after the due date. You are responsible for keeping your payment information current.
Subscription fees do not include applicable sales, use, or similar taxes. You are responsible for all taxes associated with your subscription, except for taxes based on the Company's net income.
If you fail to pay any amounts owed under this Agreement and the Company takes action to collect those amounts, you are liable for all reasonable costs of collection, including attorneys' fees, court costs, collection agency fees, and any other expenses incurred.
If you believe a charge is incorrect, you must contact us at blackroadz.dev@gmail.com within sixty (60) days of the charge. Chargebacks initiated without prior contact with the Company may result in immediate account suspension.
You may cancel your subscription at any time through the billing portal accessible within your account settings (powered by Stripe). Cancellation takes effect at the end of your current billing period. You will retain access to the Service until that date.
Monthly subscriptions are non-refundable. Upon cancellation, your access continues until the end of the paid billing period. No partial-month refunds are issued.
Upgrades take effect immediately; you will be charged a prorated amount for the remainder of the current billing period at the higher plan rate. Downgrades take effect at the start of your next billing period. No refunds are issued for downgraded periods.
If the Company elects to permanently discontinue the Service, it will provide no less than thirty (30) days' written notice to all active subscribers. The Company will cease billing upon the discontinuation date.
No refund will be issued upon termination of your account for a violation of this Agreement, the Acceptable Use Policy, or any other cause attributable to your conduct.
The Company is currently operating in a beta phase ("Beta Period"). The Beta Period begins at the Company's launch and ends at a date determined solely by the Company. No fixed end date is advertised or implied.
Any Customer who subscribes to a paid Subscription Plan during the Beta Period is designated a "Founding Member." Founding Member status is automatically applied to your account at signup and is permanent.
Founding Members retain their subscription price — the price in effect at the time of their original signup — for the lifetime of their account, provided their subscription remains active. Price lock applies to the specific plan tier subscribed at signup.
During the Beta Period, features may be incomplete, subject to change, or temporarily unavailable. The Company makes no warranty regarding the completeness or stability of beta features. Founding Member pricing is offered in recognition of early adopters accepting this uncertainty.
No employee, independent contractor, agent, or affiliate of any company that provides field service management, job tracking, or customer management software for home service or construction businesses is permitted to access, view, or use the Service without prior written permission from the Company.
You may use the Service solely to manage your legitimate field service business operations in compliance with all applicable laws and regulations.
You agree not to use the Service to:
The Company may suspend or terminate any account it reasonably believes is in violation of this Acceptable Use Policy, with or without prior notice, depending on the severity of the violation.
You retain all ownership rights to your Customer Data. The Company does not claim ownership of any data you submit to the Service.
By using the Service, you grant the Company a limited, non-exclusive, royalty-free license to store, process, and transmit your Customer Data solely as necessary to provide and maintain the Service.
The Company will not sell your Customer Data to third parties. The Company may use aggregated, anonymized data derived from use of the Service for internal analytics, product improvement, and business reporting.
Following cancellation or termination of your account, your data is retained for a period as described in the Company's Privacy Policy. You may export your data prior to account closure. After the retention period expires, your data is permanently deleted and cannot be recovered.
Use of the Service is also governed by the Company's Privacy Policy, which is incorporated into this Agreement by reference.
The Company employs industry-standard technical and organizational measures to protect Customer Data from unauthorized access, disclosure, or loss. No method of electronic transmission or storage is 100% secure.
The Company retains all right, title, and interest in and to the Service, Platform, and all related software, technology, documentation, trademarks, trade names, and service marks.
If you provide the Company with suggestions, ideas, or feedback regarding the Service ("Feedback"), you grant the Company a perpetual, irrevocable, royalty-free license to use and incorporate that Feedback into the Service without any obligation or compensation to you.
"MyJobPocket," "MyFieldBooks," and all associated logos and brand elements are trade names and/or trademarks of the Company. You may not use these names or marks in any manner without prior written consent from the Company.
If you believe content on the Service infringes your copyright, submit a written notice to blackroadz.dev@gmail.com containing your signature, identification of the work, location of the infringing material, your contact information, a good-faith belief statement, and a perjury statement. Upon receipt of a valid notice, the Company will investigate and take appropriate action.
The Service integrates with third-party services including Stripe (payment processing), Supabase (database and authentication), Resend (email delivery), Twilio (SMS messaging), Google Maps (mapping and route optimization), and Vercel (hosting). Your use of third-party services accessed through the Service is governed by those third parties' own terms. The Company is not liable for any service interruption or harm caused by the failure of any third-party service.
By enabling SMS features within the Service, you consent to receive text messages related to your account and business operations. Standard messaging rates from your carrier may apply.
You are solely responsible for ensuring that any SMS messages you send to your clients through the Service comply with all applicable laws, including obtaining proper consent from your message recipients.
Any recipient may reply STOP to opt out of future messages. The Service processes opt-outs automatically. You must not contact any individual who has opted out.
The Company warrants that it has the legal right to grant you the license described in this Agreement and that the Service does not, to the Company's knowledge, infringe any third-party intellectual property rights.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY, ITS OWNERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR YOUR USE OF THE SERVICE.
THE COMPANY'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify, defend, and hold harmless the Company and its owners, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or in connection with your use of the Service in violation of this Agreement, your violation of any applicable law or regulation, your Customer Data, or the conduct of your business operations.
This Agreement is effective from the date you create an account and continues until your subscription is terminated or cancelled.
You may cancel your subscription at any time through the billing portal in your account settings. Termination takes effect at the end of your current billing period per Section 7.
The Company may suspend or terminate your account immediately, without prior notice or refund, for material breach of this Agreement, violation of the Acceptable Use Policy, fraudulent activity, illegal use, or non-payment of fees.
The Company reserves the right to terminate any account without cause upon thirty (30) days' written notice. In such cases, you will receive a prorated refund for any unused prepaid subscription period.
Upon termination, your right to access and use the Service ceases immediately (or at end of billing period for voluntary cancellation). Customer Data is retained per Section 10.4 and the Privacy Policy. All payment obligations that accrued prior to termination survive.
Each party agrees to protect the other party's Confidential Information using at least the same degree of care it uses to protect its own confidential information, but no less than reasonable care. Confidentiality obligations do not apply to information that is publicly known, was rightfully known before disclosure, is independently developed, or must be disclosed by applicable law or court order.
Before initiating any formal dispute, contact the Company at blackroadz.dev@gmail.com describing your dispute. The parties will have thirty (30) days from the date of notice to resolve the issue informally.
If informal resolution fails, any dispute arising out of or relating to this Agreement shall be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its then-current Commercial Arbitration Rules, conducted in English in the state of North Carolina.
You may opt out of arbitration by sending written notice to blackroadz.dev@gmail.com within thirty (30) days after you first create an account.
YOU AND THE COMPANY EACH WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHT TO A TRIAL BY JURY IN RESPECT OF ANY DISPUTE ARISING UNDER OR RELATED TO THIS AGREEMENT.
ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION.
This Agreement shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.
The Company may update these Terms of Service at any time. Material changes will be communicated to you by email no less than thirty (30) days before they take effect for existing subscribers. Your continued use of the Service after the effective date constitutes acceptance of the revised Agreement.
This Agreement, together with the Privacy Policy, constitutes the entire agreement between you and the Company with respect to the Service. If any provision is found invalid, it shall be modified to the minimum extent necessary or severed. The Company's failure to enforce any provision shall not constitute a waiver. You may not assign your rights under this Agreement without prior written consent.
MyJobPocket / MyFieldBooks Operating as MyJobPocket / MyFieldBooks Email: blackroadz.dev@gmail.com State of Operations: North Carolina, United States
*By creating an account or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.*